We are seeking a dynamic and experienced Hotel Manager to oversee the end-to-end daily operations of our property. The successful candidate will be responsible for ensuring a seamless guest experience, managing check-in and checkout processes, overseeing the cleaning and maintenance of all rooms, and conducting regular property snagging to maintain high standards.
Key Responsibilities:
Guest Services: Manage the guest check-in and checkout processes efficiently. Address guest inquiries, concerns, and requests promptly and professionally. Ensure a welcoming and hospitable atmosphere for all guests.
Daily Operations:
Oversee the day-to-day operations of the hotel.
Coordinate with various departments to ensure smooth functioning.
Monitor and manage staff to maintain high-quality service standards.
Room Cleaning and Maintenance:
Supervise the housekeeping team to ensure proper cleaning of all rooms upon checkout.
Conduct regular inspections to maintain cleanliness and orderliness.
Address maintenance issues promptly and efficiently.
Property Snagging:
Perform regular snagging of the entire property to identify and address any maintenance or aesthetic concerns.
Work closely with maintenance staff and contractors to implement necessary improvements.
Quality Control:
Uphold and enforce high standards of quality in all aspects of hotel operations.
Implement and monitor quality control measures to ensure guest satisfaction.
Team Leadership:
Lead, train, and motivate the hotel staff to provide exceptional service.
Foster a positive and collaborative work environment.
Qualifications:
Proven experience as a Hotel Manager or relevant role in the hospitality industry.
Strong leadership and organizational skills.
Excellent communication and interpersonal abilities.
Knowledge of hotel management software and reservation systems.
Ability to multitask and prioritize effectively in a fast-paced environment.
Bachelor's degree in Hospitality Management or a related field.
Minimum of 6 months of experience in hotel management.
Benefits:
Competitive salary
Health and wellness benefits
Professional development opportunities
Employee discounts
If you are a results-oriented professional with a passion for hospitality management, we invite you to apply for this exciting opportunity to contribute to the success of our hotel. Please submit your resume and a cover letter detailing your relevant experience and why you are the ideal candidate for this role.
We are seeking dynamic and motivated female Sales Executives to join our team. We are a premium hostel brand known for our exceptional services and modern amenities.
As a Sales Executive, you will play a pivotal role in driving revenue growth by generating new business opportunities, maintaining strong relationships with existing clients, and promoting our hostel services to potential guests.
Responsibilities:
Identify and target potential clients, including individual travelers, groups, and organizations, to promote our hostel services.
Build and maintain strong, long-lasting client relationships through excellent customer service and regular communication.
Conduct sales presentations and property tours for prospective clients and partners.
Negotiate and close sales agreements, ensuring favorable terms for both the client and the company.
Collaborate with the marketing team to develop and implement effective sales strategies and campaigns.
Monitor market trends, competitor activities, and customer preferences to adjust sales strategies accordingly.
Prepare sales reports and forecasts to track performance and inform decision-making.
Work closely with the operations team to ensure smooth execution of bookings and guest satisfaction.
Attend industry events, trade shows, and networking opportunities to promote the brand and expand the client base.
Qualifications:
Minimum of 2 years of proven experience in sales, preferably in the hospitality industry.
Strong communication and interpersonal skills with the ability to build rapport with clients.
Proven track record of meeting or exceeding sales targets.
Excellent negotiation and closing skills.
Self-motivated and goal-oriented with the ability to work independently and as part of a team.
Proficiency in using CRM software and other sales tools.
Knowledge of the local market and industry trends is a plus.
Bachelor's degree in business, marketing, or a related field is preferred.
Availability to work flexible hours, including evenings and weekends, as needed.
What We Offer:
Competitive salary and commission structure.
Opportunities for career growth and advancement within the company.
A supportive and inclusive work environment.
Comprehensive benefits package, including health insurance and paid time off.
Discounts on accommodation and services at our hostels.
If you are passionate about sales and eager to contribute to the success of a premium hostel brand, we want to hear from you! Apply today and join our vibrant team.
How to Apply: Please submit your resume or email it to hr@hsquareliving.com with the subject line "Sales Executive Application."
HSQUARE is an equal opportunity employer and encourages applications from candidates of all backgrounds and experiences.